PLEASE REVIEW the terms of service below
TERMS AND CONDITIONS OF AGREEMENT
As of today's date, Client enters into the following agreement with Ashlee Lauren Hiffernan, hereafter referred to as “Photographer.” This contract constitutes the entire agreement between both parties and will apply to all future transactions.
A. WHY ARE PICTURES BEING TAKEN / PURPOSE
Client agrees to 1 (one) 20 minute mini photography session. Client agrees that services cannot be swapped for other services. Client agrees that outfit changes are NOT ALLOWED during this session.
A.2 WHAT HAPPENS IF CLIENT NEEDS TO RESCHEDULE
Client reserved the right to reschedule if needed. There is no fee or penalty to reschedule, however, the session fee is non-refundable should Client need to reschedule.
SESSION FEE ($200); 50% due at booking, 50% due the day of session.
IF CLIENT NEEDS TO PERMANENTLY CANCEL A SESSION : the date retainer (also known as "session fee") Client has paid will not be refunded; it will be kept on file to use towards a future session if booked within twelve (12) months of the cancellation.
If photographer needs to reschedule a session and Client does not wish to reschedule and decides to permanently cancel, CLIENT WILL NOT BE REFUNDED. The money will be kept on file and can be used as credit within 1 year of cancellation.
There are absolutely no refunds or returns for digital images and print products.
15-20 digital images included, Photographer selects final images (Photographer edits the BEST images to ensure there are no blinking, blurry, etc photos) , and delivered to Client by digital download. Client will receive their 10 edited digital images by an email link to an online gallery, through which they can download their images to keep forever.
Download gallery will be available within 3-6 weeks after Client's session, available for 7 days. Any relaunches of the gallery will have a $25 fee.
CDs/DISKS ARE NOT INCLUDED; digital images are delivered by download. HOWEVER, if Client prefers a disk, it can be ordered for an additional $50. Pick up of a CD/disk is free, shipping is $10.
DIGITAL IMAGES ARE NON-RETURNABLE AND NON-REFUNDABLE.
CLIENT AGREES THAT PURCHASED DIGITAL IMAGES WILL BE DELIVERED VIA DIGITAL DOWNLOAD UNLESS THEY REQUEST A DISK/DRIVE AND PAY THE ADDITIONAL FEE OF $50.
C.2 Images: RETOUCHING
Retouching to small details can be done to purchased images, per Photographer's discretion. Client is asked to ensure that all major details of their appearance are to their liking prior to the session: makeup application is adequate, ironed clothes, clothing colors, hair cut/style/root regrowth, etc.
If Client would like to make a request for any additional retouching after images are received, photographer will asses the request to determine 1. If the request is possible within the limits of photoshop. 2. If the request will require a significant amount of labor that will require an additional fee. Photographer retains the right to deny any requests.
D.2 Prints And Image Products
Any optional additional prints and image products are purchased separately after the session through Client's gallery. Any ordered prints or image products will be available 4 - 8 weeks after Client’s session. Client agrees they can be picked up for free or delivered by mail for a shipping and processing fee of $25.
PRINTS AND IMAGE PRODUCTS ARE NON-RETURNABLE AND NON-REFUNDABLE.
E. MARKETING AND CLIENT PRIVACY
Photographer retains the right to use images from this session for marketing purposes, both online and in print unless there is a written agreement between Client and Photographer.
Photographer is not responsible for any injuries or damages upon any participating parties. Client, parent/legal guardian, and anyone accompanying them at the session will be responsible for their children and for themselves and Client releases Photographer from any claims against their person, their property, and their business.
Ashlee Lauren Hiffernan retains all copyrights to all images created during Client’s session.
H. Timeslot and Cancellations
Client agrees that if they are not on location at the time for their 15 minute session to begin, their slot will be canceled as there will not be enough time to get needed pictures. REFUNDS ARE NOT GIVEN IF CLIENT IS LATE.
Client agrees that reshoots are not applicable to this session. Client is kindly asked to remember that Client is responsible for outfit choices, makeup, hair styles, mood, etc. If Client does not like the resulting images or outcome of the session for any reason, they may book additional time with photographer at regular rates.
If weather will impact travel and make conditions unsafe, studio sessions will be rescheduled.
K. Sales Taxes
Client agrees to an additional 7% sales tax for any print products.
L. FUTURE SESSIONS
By signing this contract, Client agrees that these terms and conditions apply to all additional sessions held with Photographer, although pricing is subject to change. Future sessions will be booked at rates in place at that time, not at rates listed in this agreement.
M. PHOTOGRAPHER RESCHEDULES
Due to the nature of the industry, if Photographer is sick, the session will need to be rescheduled to avoid passing on illness, and for the protection of Client's health. Due to availability, it may be 1-10 weeks to reschedule. THERE ARE NO REFUNDS AVAILABLE IF PHOTOGRAPHER MUST RESCHEDULE DUE TO ILLNESS OR ANY REASON NECESSARY. Client has the option to 1. Reschedule their session or 2. Cancel their session, in which case any money paid by client will NOT BE REFUNDED. Photographer reserves the right to unlimited reschedules as necessary.
N. PRINTING IMAGES
IF CLIENT DECIDES TO PRINT THROUGH A 3RD PARTY...
Photographer is not responsible if lab does not print pictures correctly. If pictures are cropped improperly, pixelated, blurry, off in color, etc this is the fault of the lab and not Photographer nor is it a problem with the files that were given to Client. To correct the problem, Client must contact the lab to correct their error.
O. CLIENT RESPONSIBILITIES
If Client causes any damages to Photographer's property, Client is responsible to pay in full for the damages. No digital images will be released until damages have been paid in full.