PLEASE REVIEW THE CONTRACT, THEN FILL OUT THE FORM AT THE BOTTOM OF THE PAGE. THANK YOU!
TERMS OF SERVICE
This agreement is in place to protect the safety of both Ashlee Lauren Photo and you as a client, so everyone is sure of what to expect and there are no surprises.
TERMS AND CONDITIONS OF AGREEMENT
As of today's date, Client enters into the following agreement with Ashlee Lauren Hiffernan, hereafter referred to as “Photographer.” This contract constitutes the entire agreement between both parties and will apply to all future transactions.
Client agrees to 1 (one) newborn photography session, and 1 (one) complementary free session, either maternity OR 1st birthday, for 2 total sessions, 1 newborn and 1 complementary session. Client agrees that services cannot be swapped for other services. Client agrees that outfit changing time will be deducted from session time.
Client reserved the right to reschedule if needed. There is no fee or penalty to reschedule.
NEWBORN SESSION FEE, which acts as a date retainer, of $195 is due at the time of booking and is non-refundable. NEWBORN IMAGE PACKAGE must be purchased before your proofing gallery closes. Package prices for newborn session are:
PACKAGE A 10 digital images : $125
PACKAGE B 20 digital images : $175
PACKAGE C all digital images : $250
PACKAGE D all digital images and hardcover album : $500
Maternity OR first birthday images are included free.
IF CLIENT NEEDS TO PERMANENTLY CANCEL A SESSION : the date retainer (also known as "session fee") Client has paid will not be refunded; it will be kept on file to use towards a future session if booked within twelve (12) months of the cancellation.
IF PHOTOGRAPHER GOES OUT OF BUSINESS AND CANNOT COMPLETE CLIENT'S SESSION ON ANY FUTURE DATE : you will be refunded 75% of your retainer within 90 days, the remaining 25% will be kept to cover booking costs. DOES NOT APPLY TO PHOTOGRAPHER NEEDING TO RESCHEDULE FOR A DIFFERENT DATE.
If photographer needs to reschedule a session and Client does not wish to reschedule and decides to permanently cancel, CLIENT WILL NOT BE REFUNDED
There are absolutely no refunds or returns for digital images and print products.
Usable images from Client's session will be edited (40 to 60 total images). Final images are chosen by photographer. Raw files, or unedited files, are not available to view or purchase.
C.2 Images: RETOUCHING
The retouching included with Client's session includes minor touch ups of small temporary details -- skin blemishes or scrapes/bruises, lint on clothing, small clothing wrinkles. Teeth, under eyes, and skin will also be touched up to correct any exaggerations that result from the overall artistic editing process. Client is asked to ensure that all major details of their appearance are to their liking prior to the session: no dirt or food residue on face, makeup application is adequate, ironed clothes, clothing colors, hair cut/style, etc.
If Client would like to make a request for any additional retouching after images are received, photographer will asses the request to determine 1. If the request is possible within the limits of photoshop. 2. If the request will require a significant amount of labor that will require an additional fee. Photographer retains the right to deny any requests.
D.1 Digital Images
Digital images will be available approximately 1 to 2 weeks after your session in a viewing and ordering gallery, available for 3 days. Client can select a digital package and optional print products during the duration of the gallery being open.
Client is allowed to make unlimited prints from purchased digital images images.
DIGITAL IMAGES ARE NON-RETURNABLE AND NON-REFUNDABLE.
CLIENT AGREES THAT PURCHASED DIGITAL IMAGES WILL BE DELIVERED VIA DIGITAL DOWNLOAD UNLESS THEY REQUEST A DISK/DRIVE AND PAY THE ADDITIONAL FEE OF $50.
PRINTING DIGITAL IMAGES:
IF CLIENT DECIDES TO PRINT THROUGH A 3RD PARTY...
Photographer is not responsible if lab does not print pictures correctly. If pictures are cropped improperly, pixelated, blurry, off in color, etc this is the fault of the lab and not Photographer nor is it a problem with the files that were given to Client. To correct the problem, Client must contact the lab to correct their error.
D.2 Prints And Image Products
Any additional prints and image products are purchased separately after the session through Client's gallery. Any ordered prints or image products will be available 4 - 8 weeks after Client’s session. Client agrees they can be picked up for free or delivered by mail for a shipping and processing fee of $50.
PRINTS AND IMAGE PRODUCTS ARE NON-RETURNABLE AND NON-REFUNDABLE.
E. MARKETING AND CLIENT PRIVACY
Photographer retains the right to use images from this session for marketing purposes, both online and in print. If Client wishes to remain anonymous or have pictures kept private, please let photographer know prior to the session.
Photographer is not responsible for any injuries or damages upon any participating parties. Client, parent/legal guardian, and anyone accompanying them at the session will be responsible for their children and for themselves and Client releases Photographer from any claims against their person, their property, and their business.
Ashlee Lauren Hiffernan retains all copyrights to all images created during Client’s session.
H. Timeslot and Cancellations
Client agrees that session time slot will begin promptly at the pre-agreed time regardless of Client's arrival time, and will not extend beyond the time slot they have booked. If Client cannot make their session, Client agrees to give 24 hours notice. Client agrees that if they are more than 15 minutes late to the start of their session, the session will be cancelled. Refunds are not available for missing a session or for being late.
Photographer reserves the right to cancel or reschedule the session due to health, weather, or equipment malfunctions. Photographer will give as advanced notice as possible if cancellation/rescheduling is necessary, but cannot guarantee that it will be more than 24 hours in advance due to the nature of the industry.
Client agrees that reshoots are not applicable to this session. Client is kindly asked to remember that Client is responsible for outfit choices, makeup, hair styles, etc. If Client does not like the resulting images for any reason, they may book additional time with photographer at regular rates.
Photoshoots will occasionally need to be rescheduled due to severe weather that would interfere with session or pose a risk to safety such as but not limited to: rain, severe storms, high winds, and heat or cold advisories. There is no penalty or fee for weather reschedules. Client reserves the right to request rescheduling if weather conditions pose a hazard to their health.
K. Sales Taxes
Client agrees to an additional 7% sales tax for all digital images and print products.
L. Special Requests
If Client has a special request for an image (pose, prop, etc), requests must be made before the end of the session. If Client does not have a desired image due to failure to make the request, they may book additional time with Photographer at regular rates to photograph the request.
M. FUTURE SESSIONS
By signing this contract, Client agrees that these terms and conditions apply to all additional sessions held with Photographer, although pricing is subject to change. Future sessions will be booked at rates in place at the time of their booking, not at rates listed in this agreement (this does not apply to your 2nd complementary session, which will be free, as outlined in section A of this agreement).
SCHEDULING: Photographer guarantees having an open date on the calendar within the first 2 weeks of Client's baby's life. If Client is not available on any of the days Photographer has open to book, Photographer has still fulfilled availability. If Photographer needs to reschedule: most of the time a new date will be available within 3 to 10 days of the originally scheduled date. IN THE RARE INSTANCE that Photographer is not available within 10 days of the originally scheduled date due to unavoidable circumstances (weather related, health related, family emergency, etc.), Photographer is allowed up to 4 weeks from the originally scheduled date to provide a new date to Client. No refunds will be given if Photographer is able to reschedule within 4 weeks of the original session date. If client does not want to reschedule, their session fee can be transferred to another session within 12 months, but it cannot be refunded if Photographer can provide a new date within 4 weeks from the originally scheduled date. IN THE VERY RARE INSTANCE that Photographer is unable to reschedule within 4 weeks, due to the nature of newborn sessions, Client will be refunded; 75% of the session fee will be refunded within 90 days, the remaining 25% will be kept to cover booking expenses.
During winter, reschedules may be more frequent due to:
ILLNESS -- there must be extra precautions for working with newborns, and the session cannot take place if Photographer is sick;
INCLEMENT WEATHER -- roads being unsafe due to cold or snow;
COLD WEATHER- if temperatures are below 15 it is not possible to get the studio warm enough to safely do the session
IMAGES/POSING: Client agrees that their baby may not do certain poses, like to be naked, like to be wrapped, sleep, or have eyes open. Client agrees that the session will be baby led, and only poses that baby is comfortable with will be attempted, and the resulting style of photos will rely upon what baby is comfortable with.
UMBILICAL CORD NUB: Umbilical cords that are still attached at the time of the newborn session have a slight risk of falling off due to swaddling and posing. Client agrees to release Photographer from any liability related to umbilical cord nubs. Client agrees that they are aware of the risk of umbilical cord nubs coming off during a session, and agree that by doing the session with a nub attached, they are releasing photographer from all liability if the cord falls off during the session. If Client has any concerns about cord nubs falling off during the session, please wait to schedule session once cord has already fallen off.
CIRCUMCISION: If baby is circumcised, Client agrees that if session takes place within 5 days of the circumcision, baby must be kept in a diaper (will be concealed with diaper covers and cloth wraps) to minimize causing irritation. Babies that have been circumcised 5 or less days prior to the newborn session will not be able to do naked poses to minimize causing irritation. Client agrees to space the scheduling of their circumcision and their newborn session at least 5 days apart if they would like naked poses without a diaper. Client agrees that if session takes place within 5 days of circumcision, they are aware if the risk of irritation even with a diaper on, and Client agrees to release photographer from all liability regarding their baby's circumcision if it has not healed by the time of the newborn session.
LENGTH OF SESSION: The max length of a newborn session is 3 hours. If more is needed, it must be scheduled for another day -- it's too much stimulation for baby to continue past 3 hours. There is no fee for additional time on another day if it is needed (additional time is at photographer's discretion and is only available if Photographer needs more images in order to fulfill minimum for Client's gallery).
CRYING/FUSSING: If baby cannot be settled into a calm state, either awake or asleep, within the first hour, and photographer is not able to take photographs, the session must be rescheduled for another day in order to have enough time to photograph everything needed, as well as for the comfort of baby and family. There is no fee if baby needs to come back on another day.
SCHEDULING THE SESSION: Client will contact Photographer once baby has arrived to schedule the session. To schedule a session for when baby is 5 to 8 days old, Client needs to contact Photographer within 48 hours of birth; To schedule a session for when baby is 10 to 21 days old, Client needs to contact Photographer within 5 days of birth. Client agrees that that Photographer does not schedule for when baby is under 5 days old, as baby will still be adjusting to feeding and will be less likely to be calm for pictures.