TERMS OF SERVICE
This agreement is in place to protect the safety of both Ashlee Lauren Photo and you as a client, so everyone is sure of what to expect and there are no surprises.
TERMS AND CONDITIONS OF AGREEMENT
As of today's date, Client enters into the following agreement with Ashlee Lauren Hiffernan, hereafter referred to as “Photographer.” This contract constitutes the entire agreement between both parties and will apply to all future transactions.
Client agrees to 1 (one) 30 minutre outdoor photography session.
Client reserved the right to reschedule if needed. There is no fee or penalty to reschedule.
$250 total; $150 due at booking, $100 due the day before the session; if balance is not paid on time the session will be automatically rescheduled.
There are absolutely no refunds or returns for digital images and print products.
30 to 40 digital images from Client's session will be edited. Final images are chosen by photographer. Raw files, or unedited files, are not available to view or purchase. Usable images are delivered via online download gallery, which is available for 7 days. If Client needs to relaunch gallery after 7 days, there is a $25 fee.
C.2 Images: RETOUCHING
If Client would like to make a request for any additional retouching after images are received, photographer will asses the request to determine 1. If the request is possible within the limits of photoshop. 2. If the request will require a significant amount of labor that will require an additional fee. Photographer retains the right to deny any requests.
D.1 Digital Images
Digital images will be available approximately 2 to 3 weeks after Client's makes purchases, but allow up to 8 weeks during busy seasons. Purchased digital images are delivered via a private online gallery, available for 7 days. Client can download digital images and purchase any optional albums or gift items while the gallery is open.
Client is allowed to make unlimited prints from purchased digital images images.
DIGITAL IMAGES ARE NON-RETURNABLE AND NON-REFUNDABLE.
CLIENT AGREES THAT PURCHASED DIGITAL IMAGES WILL BE DELIVERED VIA DIGITAL DOWNLOAD UNLESS THEY REQUEST A DISK/DRIVE AND PAY THE ADDITIONAL FEE OF $50.
PRINTING DIGITAL IMAGES:
IF CLIENT DECIDES TO PRINT THROUGH A 3RD PARTY...
Photographer is not responsible if lab does not print pictures correctly. If pictures are cropped improperly, pixelated, blurry, off in color, etc this is the fault of the lab and not Photographer nor is it a problem with the files that were given to Client. To correct the problem, Client must contact the lab to correct their error.
D.2 Prints And Image Products
Any additional prints and image products are purchased separately after the session through Client's gallery. Any ordered prints or image products will be available 4 - 8 weeks after Client’s session. Client agrees they can be picked up for free or delivered by mail for a shipping and processing fee of $50.
PRINTS AND IMAGE PRODUCTS ARE NON-RETURNABLE AND NON-REFUNDABLE.
E. MARKETING AND CLIENT PRIVACY
Photographer retains the right to use images from this session for marketing purposes, both online and in print. If Client wishes to remain anonymous or have pictures kept private, please let photographer know prior to the session.
Photographer is not responsible for any injuries or damages upon any participating parties. Client, parent/legal guardian, and anyone accompanying them at the session will be responsible for their children and for themselves and Client releases Photographer from any claims against their person, their property, and their business.
Ashlee Lauren Hiffernan retains all copyrights to all images created during Client’s session.
H. Timeslot and Cancellations
Client agrees that session time slot will begin promptly at the pre-agreed time regardless of Client's arrival time, and will not extend beyond the time slot they have booked. If Client cannot make their session, Client agrees to give 24 hours notice. Client agrees that if they are more than 15 minutes late to the start of their session, the session may be cancelled if there will not be enough time to complete the session. Refunds are not available for missing a session or for being late.
Photographer reserves the right to cancel or reschedule the session due to health, weather, or equipment malfunctions. Photographer will give as advanced notice as possible if cancellation/rescheduling is necessary, but cannot guarantee that it will be more than 24 hours in advance due to the nature of the industry.
Client agrees that reshoots are not applicable to these sessions. Client is kindly asked to remember that Client is responsible for outfit choices, makeup, hair styles, etc. If Client does not like the resulting images for any reason, they may book additional time with photographer at regular rates.
Photoshoots will occasionally need to be rescheduled due to severe weather that would interfere with session or pose a risk to safety such as but not limited to: rain, severe storms, high winds, and heat or cold advisories. There is no penalty or fee for weather reschedules. Client reserves the right to request rescheduling if weather conditions pose a hazard to their health.
K. Sales Taxes
Client agrees to an additional 7% sales tax for any print products.
L. Special Requests
If Client has a special request for an image (pose, prop, etc), requests must be made before the end of the session. If Client does not have a desired image due to failure to make the request, they may book additional time with Photographer at regular rates to photograph the request. Client requests are limited to 1 to 2 per session.
M. FUTURE SESSIONS
By signing this contract, Client agrees that these terms and conditions apply to all additional sessions held with Photographer. Future sessions will be booked at rates in place at the time of their booking, not at rates listed in this agreement.
N. CLIENT RESPONSIBILITIES
If Client causes any damage to Photographer's property or person, Client will be responsible to pay in full for any damages. Digital images will be withheld until payment in full has been received for damages.